At Tribal Teas, we respect each individualís right to personal privacy and we take utmost care to protect your personal information. We will never disclose, sell or rent your personal information to any third parties. We hope the following statement will help you understand how Tribal Teas collects, uses and safeguards the personal information you provide to us on our website.
Part I. Information Collection
In order to register with Tribal Teas and purchase our products, we require that the customer provide us with the following personal information: first and last name, email, postal address, and phone number. That information is collected voluntarily through our registration forms and is stored in our secure database in order to maintain the customerís account with us. The customer also has the option to maintain an address book of shipping addresses and to subscribe or unsubscribe from our monthly newsletter. Subscription to our newsletter is completely optional and each customer can unsubscribe at any time.
When placing an order, the customer is asked to provide credit card and billing address information. That information is only used to complete your order and is not stored by Tribal Teas for future use. Tribal Teas does not collect or store any other personal information from our visitors
We do collect the following general data that is not personally identifiable information, including tea preferences and tea accessory preferences. We collect demographic data in order to bring new and better products to our customers. We collect this information through our registration forms. The information is collected completely voluntarily.
No third parties collect any information at our Web site.
Part II. Information Usage.
The information collected by Tribal Teas will be used for shipping and billing only. Customers who provide additional information such as their email address will receive optional announcements once a month listing our new teas, tea accessories, services, and promotions. Out of respect for the privacy of our users we present the option to not receive these types of communications. You can unsubscribe at any time.
The information we collect will not be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources.
We may share data with the following third parties: FedEx, US Postal Service, and American Merchant Services (credit card processing). These third parties will use the information for shipping and billing purposes only.
We offer links to other Web sites. Please note: when you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Our Web site offers message boards for posting your comments about our products. Please be advised that information posted in these venues becomes public knowledge
If our policy on information collection or uses changes, will advise you within 24 hours by posting an announcement on our web site and high-lighting the changes in the privacy notice.
Part III. Data Storage and Security
Tribal Teas protects user information through industry standard Secured Socket Layers (SSL) and fully encrypted servers. You can rest assured that your information is safe with us.
Part IV. Access to Information
Tribal Teas maintains the accuracy of our information by keeping a secure database. Users may access their own personal information and contact us about inaccuracies they may find. Please email firstname.lastname@example.org for any questions or concerns. Users may delete their information from our database at any time by logging in with their username and password and selecting the option to delete their account.
Part V. Problem Resolution
If problems arise, users may contact Tribal Teas by email at email@example.com or by phone at (704) 641-1682. We are committed to resolving disputes within 72 hours of the time of purchase.